The City of Medicine Hat's mission is "While balancing accessibility and affordability, to exceed expectations in the value of our service."

The City is committed to providing residents with access to information 24 hours a day, seven days a week. That commitment includes offering more electronic services through the City's eServices.

eServices offers information on the various electronic services the City offers to individuals, such as registering online for swim lesson, reporting a problem, viewing approved development permits, locating lots for sale and viewing assessment and tax information.